Service 04 · Customer Reactivation
Past customers, brought back.
People who hired you once are the easiest people to book again. Every two to three months for a year, they get a short text from your business with an offer that also applies to their friends and family. It keeps your name in front of them and gives them an easy reason to send friends your way.
Service 04
Past-Customer Reactivation
“The customers you already have, brought back.”
- A text every two to three months for a year
- An offer their friends and family can use too
- Sent in your name, from your business number
- Anyone can opt out by replying STOP
Built with
- GoHighLevel
- Your customer list
- Text messages
The problem
Your best leads already know you.
Most customers only think about you when they need you again, and by then they may not remember your name. Someone else's flyer gets there first.
Your list of past customers is worth more than any stranger, but nobody has time to keep in touch with all of them by hand.
Sound familiar?
- One-time customers who never book again
- Seasonal work that goes to whoever reminds them first
- Referrals left to luck
- A customer list sitting unused in a phone or spreadsheet
What's included
What reactivation does for you.
Your texts, from your registered business number, to past customers who have agreed to hear from you. Premmisus never texts your customers from its own numbers.
- 01
A text every few months
Every two to three months for a year, each past customer gets a short, friendly text from your business.
- 02
An offer worth sharing
Each text carries a discount that applies to their friends and family as well, so one happy customer can send you several more.
- 03
From you, not from us
Texts go out in your name from your business number, and replies come to you.
- 04
Easy to stop
Anyone can reply STOP and they won't hear from you again.
How it works
How it gets set up.
A short call, a build, a check you make yourself, then it runs.
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Step 01
A short call
Fifteen minutes on a video call. We go over how you work today and agree what your messages should say.
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Step 02
We load your list
We bring in your past customers and set the schedule and the offer you agreed on.
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Step 03
You approve it
You see every message before the first one goes out, and nothing is sent until you're happy with it.
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Step 04
It runs
From then on it works in the background. When you want a message or a setting changed, you tell us and we change it.
Want the full picture? See how the whole system works.
Two questions · 30 seconds
Bring back the customers you've already earned.
Answer two quick questions and see exactly what it costs, in about 30 seconds. No call required, no obligation.
Who it's for
For work that customers need again and again.
For businesses with repeat or seasonal work, like cleaning, lawn care and washing, where the same customers need you every season and their neighbors need you too.
See how it works in your trade
Straight talk
What changes
Your past customers hear from you on a steady schedule, with an offer they can share. When they reply, it comes straight to you.
How many book again depends on your list and your offer. What changes is that they're reminded you exist before someone else reminds them.
Client stories
Real owners. Real systems.
What owners say after we build their system. Word for word, unedited.
Premmisus built our entire digital presence from scratch: website, ads, booking system, the works. We went from zero online presence to a full pipeline of qualified leads. Premium service, premium results.
When I started, I had no team and no systems. Premmisus built my entire backend: CRM, follow-up automation, lead tracking. They acted as my marketing team and helped me grow from a one-man operation to a real business.
Premmisus helped us launch our detailing business and academy from the ground up. Website, branding, marketing systems, everything. Now I'm teaching others to build their own service businesses. That's the kind of impact they have.
Real clients, quoted word for word. Individual results vary.
FAQ
Questions about Past-Customer Reactivation
Still unsure? Send us a message. We reply within 24 hours on business days.
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Your past customers who have agreed to hear from your business. Every text lets them reply STOP to opt out.
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Something simple and real, like a discount on their next visit that their friends and family can use too. We agree it with you on the setup call.
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Yours. They're sent in your business name from your registered business number, and replies come back to you.
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Yes. Tell us and we pause it, for a busy season or for good.
Related services
One system. Better together.
- Service 03
The Review Engine
A review request after every job, with a weekly reminder for up to four weeks. Every customer is asked, with no screening.
Explore Review Engine - Service 02
Instant Lead Follow-Up
Every new lead sent to you by text and email in seconds, plus a text back to the customer in your name so they know you're on it.
Explore Lead Follow-Up - Service 01
Missed-Call Text-Back
Every call you can't take gets a text back in seconds, so the caller waits for you instead of calling the next company.
Explore Missed-Call Text-Back
Your next step
Ready to see what’s possible in your market?
Answer two quick questions and see exactly what it costs, in about 30 seconds. No call required to find out, and no obligation either way.
- No obligation
- No long-term contract
- Reply within 24 hours